Busselton Jetty – Community Support Requests

Our Community Commitment 

Busselton Jetty is more than a landmark. As a member-based, not-for-profit organisation, Busselton Jetty Incorporated (BJI) is proud to be a place where people of all ages can connect with the ocean, local stories and each other.

Through our programs, partnerships and visitor experiences, we aim to make the Jetty welcoming, accessible and meaningful for everyone. Our work includes educational outreach, youth development, seniors’ programs, volunteering opportunities and partnerships with local organisations.

Through this support, we aim to strengthen community connections, encourage inclusion and accessibility, inspire care for the marine environment and contribute to a thriving local community.

How We Support the Community 

BJI receives many requests each year from schools, community groups, charities, not-for-profit organisations and local initiatives.

Support may include:

• Tickets or tour support for community and group purposes
• Guest speakers or educational presentations
• Raffle prizes or fundraising support
• Community partnership opportunities
• Support for local programs, events or awareness initiatives
• Longer-term partnerships that deliver shared community or environmental outcomes

All requests are assessed against our guidelines, available resources and operational capacity.

Who We Prioritise

Priority is generally given to requests that deliver a clear benefit to the local community, including those from:

• Schools and educational programs
• Environmental and conservation initiatives
• Not-for-profit and community groups
• Charitable organisations
• Local programs and volunteering initiatives
• Partnerships with a clear community, educational or environmental outcome

Preference is given to requests from within the City of Busselton. Requests from outside the region may be considered where they strongly align with BJI’s purpose and available resources.

What We Generally Can’t Support

We are generally unable to support:

• Requests for free tickets for individuals
• Cash contributions
• Commercial promotions without a clear community benefit
• Requests submitted with less than two weeks’ notice
• Requests not submitted through the formal application process
• Fundraising activities that do not align with our purpose
• Requests for tickets to the Underwater Observatory

Ticket requests will only be considered for the Marine Discovery Centre or the Rio Tinto Solar Express Train.

Ticket Terms and Conditions

Where ticket support is approved:

• Tickets are not valid during Western Australian school holidays or public holidays
• Bookings are essential and subject to availability
• Tickets are not transferable and cannot be redeemed for cash
• Tickets cannot be resold or exchanged
• Misuse may result in the cancellation of support

All ticket support is provided at the discretion of Busselton Jetty Incorporated and remains subject to our standard operating terms and conditions.

How We Assess Requests

Requests are assessed based on:

• Alignment with BJI’s purpose and social impact priorities
• Community or environmental benefit
• Relevance to the Busselton region
• Inclusion, accessibility and wellbeing outcomes
• Educational or volunteering value
• Mutual or shared benefit
• The time, cost and operational resources required

Requests are reviewed within their relevant category, such as ticket support, speakers, fundraising support or partnerships.

Submitting an application does not guarantee support, but it ensures your request can be reviewed fairly and consistently.

Budget and Availability

Each year, BJI allocates a set budget and level of resources for community and environmental support.

Once the available budget or capacity has been allocated, some suitable requests may be deferred or considered in a future round where possible.

Response Timeframe

• Please submit your request at least two weeks before your event or intended use
• We aim to respond to all requests within 10 working days
• You will be advised whether your request has been approved, partially approved, deferred or declined

How to Apply

All community support requests must be submitted through the online application form below.

The form helps us understand:

• Your organisation, group or event
• The type of support requested
• The date the support is required
• Who will benefit
• The intended community impact
• How the request aligns with BJI’s community, educational, environmental or social priorities
• Any relevant supporting information

Requests made by phone, email or social media cannot be assessed unless they are submitted through the formal application process.

For questions about the process, please contact CommunityRequests@busseltonjetty.com.au.

All support is provided at the discretion of Busselton Jetty Incorporated and is subject to budget, availability and operational capacity.