Become a Volunteer
Welcome to the Busselton Jetty Host program and thank you for your interest in becoming a member of our Volunteer Program.
The Busselton Jetty relies on the assistance of volunteers to welcome and advise visitors about the array of experiences on offer at the wonderful Busselton Jetty. This means that people go away having a positive experience and tell others, which in turns, results in more visitors coming to Busselton.
The income earned from tourism helps us maintain and preserve the Jetty for future generations.
Volunteering for Busselton Jetty
We believe it is an honour to work as a Host at one of the most beautiful and iconic locations in Western Australia, meeting people from all over the world. It is an introduction into life in the Busselton community and provides a great sense of giving and receiving, as well as belonging to a unique team of committed and passionate people.
General Requirements
To volunteer at Busselton Jetty, you must be:
- Minimum age – 18 years.
- Commitment to the aims and objectives of the Busselton Jetty.
- Work at least 2 x shifts per month.
- Good communication skills, fluent english.
- Polite and courteous to the public always.
- Able to be a team member.
- Sign a Statement of Agreement and abide by the conditions within that Agreement.
- Attend compulsory training sessions.
- Wear the Jetty Host Uniform, appropriate enclosed footwear, and a hat, neat appearance.
- Join Busselton Jetty Inc as an associate member and pay $15 (from 1st July 2024) to cover your volunteer role at the Jetty for insurance purposes.
General Tasks
The general tasks you will have to undertake while volunteering include:
- Act as Busselton Jetty Ambassadors to educate the public on the Jetty, its activities and history, directing the public to the ticketing office for information on Tours.
- Act as Busselton Regional Ambassadors to advise visitors about the number of things to do in Busselton, where to go, eat, stay etc and encourage a positive visitor experience.
- Assist with Special Events, Cruise Ships and Busselton Jetty Tours and crowd control at events.
- Assist passengers get on and off the Busselton Jetty Train, helping with blinds, opening gates.
- Follow all OSH instructions and report all incidents, graffiti, and hazards.
- Assisting with Administrative tasks such as Fish Species Data collection, database updates, customer
surveys etc.
The Process
If your volunteer application is successful, you will be invited to participate in a half day induction where you will learn further details about the role of a Jetty Host.
Prior to your first shift you will receive Jetty Host uniform including a shirt/vest and lanyard, hat/beanie, information on the history of the Jetty, and a list of frequently asked questions.
During your shift, you will be required to wear the Jetty Host uniform and you will receive free Jetty access. Typical Jetty Host shifts at the jetty take approximately 4 hours.
As a volunteer, tea and coffee is complimentary during your shift, however all other items need to be purchased. Volunteers are invited to two major functions every year, the September “Induction Day”, which is compulsory, and the “Thank You Luncheon” in May.
Busselton Jetty Hosts also receive 30% off retail in the Jetty Shop, one complimentary refreshment per shift, 5% discount at Retravision and free access to the Jetty
To apply to be a Volunteer Jetty Host, fill out the application form below:
Busselton Volunteer Jetty Host Application
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